INSO is a non-profit, non-governmental organisation committed to humanitarian principles and is a signatory of the Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief (1994).

In March 2016, INSO adopted this Statement of Organisational Principles.

The humanitarian principles of impartiality, neutrality and independence remain a cornerstone of humanitarian response and are more relevant than ever as humanitarian organisations face insecurity globally.

INSO’s operational model defends neutral and impartial humanitarian action by providing information that is free from a political agenda exclusively to humanitarian organisations. INSO does not, and will not, knowingly provide support or information to any government, military or private sector agency.

INSO supports eligible humanitarian organisations with services that are available free of charge.