Country Director- Lebanon
based in Beirut, Lebanon
-based in Beirut, Lebanon
Closing date: 30 July 2021

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international charity that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.
INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.

INSO provides daily support to more than 1000 NGOs operating in 14 of the world’s most insecure countries and has earned a strong reputation for its performance, principles and professionalism.
As of April 2019, INSO is registered as a charity in the Netherlands with its global headquarters now based in The Hague, the international city of peace and justice.  

INSO Lebanon

Lebanon is on the precipice of its worst crisis since the civil war. A cascade of political and economic shocks has triggered a sharp rise in humanitarian needs and insecurity, both of which may only rise.

As NGOs confront new safety and security challenges, INSO is now recruiting for a Country Director to lead the start-up of a Lebanon safety platform.

Job Summary

Primary responsibilities in the start-up phase will include engaging with local authorities to secure INSO’s ability to legally operate and employ personnel in Lebanon; representing INSO towards the NGO community and key stakeholders; planning programme structure, staffing and budget; and securing the initial donor funding needed to make the programme viable. Once launched, the Country Director will lead on all aspects of implementation, from recruiting staff to rolling out the delivery of services.

The position is available for an initial contract period of three months, with the possibility of longer-term extension.  

This is an exciting opportunity to lead the start-up of a unique humanitarian programme in a fascinating context.

The successful candidate will possess solid programme and human resources management skills and will be a natural and confident communicator, consensus-builder and networker. They will combine keen intellect and analytical skills with pragmatism, patience and a good sense of humour and will enjoy the challenge of translating strategic concepts into workable practices in difficult environments.

Major Responsibilities


Program Start-up

* Secure INSO’s ability to legally operate and employ personnel in Lebanon. This includes securing the necessary registrations and permits as well as core legal and operational requirements like tax registrations and banking facilities.
* Develop and secure donor funding for the project. This includes the work done to meet and fundraise with donors, develop proposals, and secure funding.
* Undertake relevant preparatory activities such as reviewing the local labour and tax regulations, developing localised internal policies and procedures and pre-identifying a facilities, recruitment and procurement plan.
* Demonstrate INSO’s presence and engagement within the humanitarian community and to keep NGOs, donors, host Government and other stakeholders up to date on project development.


Programme Leadership and Management

* Provide engaged, effective leadership across the programme, ensuring that INSO Lebanon performs well across all functions – programme delivery, finance, operations, HR – and in compliance with INSO SOPs.
* Steward INSO resources effectively and transparently in full compliance with internal and donor policy.
* Develop and deliver annual programme planning, aligning programme development strategy with realistic assumptions of future funding.
* Manage INSO Lebanon donor relations and produce high-quality, compelling donor proposals and progress reports that underscore INSO Lebanon’s impact.
* Line manage a Country Management Team, including a Deputy Director, Finance Manager and Operations Manager.
* Ensure that INSO Lebanon recruits and retains high-calibre staff and orients them to the INSO mandate.
* Promote and exemplify a culture of openness and collaboration.
* Uphold rigorous risk management standards, not least as it affects the welfare and wellbeing of staff.

Service Delivery

* Develop and maintain a sophisticated personal understanding of the Lebanon context and the prevailing challenges to humanitarian safety and access.
* Supervise all INSO Lebanon service delivery, ensuring that programme targets are met, quality is maintained and that services remain relevant and responsive to the evolving context and needs of NGO partners.
* Deliver strategic analysis to senior humanitarian leadership, including through monthly directors’ briefings, quarterly analytical reports and as needed on request.
* Lead crisis management support to individual NGO partners or the NGO community at large during critical incidents.

External Representation  

* Effectively represent and protect INSO’s principles of independence, impartiality and neutrality and actively promote INSO as an integral member of the humanitarian community.  
* Represent INSO towards senior humanitarian leadership, on a bilateral basis and in relevant coordination fora, utilising INSO’s expert understanding of the context to promote more informed, more effective decision making on issues affecting humanitarian access and safety.
* Engage with third parties, including local government, the UN, diplomatic missions and international military forces.

Essential Requirements:

* Graduate level education in a relevant field.
* Significant experience in insecure/conflict-affected environments.
* Significant experience in NGO senior management roles.
* Exemplary command of English (written and spoken).
* Proven writing, editing, and analytical skills and a keen eye for detail - the position can entail substantial report writing, editing and reviewing.
* Acceptance and strong understanding of humanitarian principles and practices, particularly as they relate to NGO security management, humanitarian access and civil-military coordination.
* Experience with humanitarian grant management, donor proposals and reporting (preferably with DG ECHO, USAID-BHA, SDC and FCDO grants).
* Outgoing and confident personality, and a calm demeanour during crises. A self-starter who takes initiative to achieve results.
* Mature leadership and staff management experience in a diverse multi-cultural setting.
* Excellent networking, diplomatic, and representative communication skills.
* Flexibility to frequently work within irregular hours and within austere environments.

Preferred Characteristics:

* Previous INSO experience (as a team member, a member of INSO’s country advisory board or as a beneficiary closely involved with the programme).
* Previous experience leading the start-up and launch of NGO operations in a country new to the organisation.
* Recent experience working in a humanitarian role in Lebanon, with a good understanding of the context and an existing network of local contacts.
* Previous experience in a highly-visible interagency role.

Key Personal Competencies:

* An effective communicator
* A good listener
* Excellent interpersonal skills
* Excellent analyst
* Team player
* A people manager

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. As such, the following safe recruitment practices will be applied:

* All offers of employment will be conditional on receiving at least two satisfactory professional references;
* INSO will ask candidates about significant gaps in employment history or frequent changes of employer and address;
* All essential qualifications and relevant professional accreditations and memberships will be verified;
* The successful candidate will be required to provide a valid proof of identity (passport, ID card);
* All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc);
* All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.

Terms & Conditions

A 3-month renewable contract with expected start date of 15 September 2021. €5,500 per month salary, four days annual leave per month and R&R every three months, global medical coverage (excluding USA), AD&D coverage

How to apply

Interested applicants are requested to send the following to
and reference “Country Director Lebanon” in the subject line of the email. Only shortlisted candidates will be contacted.

* Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO (2 page maximum).
* Updated CV (5 page maximum).

Please do not send any additional information (such as copies of certificates, copies of diplomas, other writing samples, etc.) and keep the total size of your application under 2MB.